Frequently Asked Questions

  • Initially, I would do an introductory call with you to understand what is bringing you to counselling. I would answer any questions you may have and use this as a time for me to explain what I can offer and see if it matches your needs. It is also an opportunity for us both to determine if I am the right counsellor for you. The most important part of any counselling relationship is that we feel like a good fit — that you feel comfortable, understood, and able to be open with me.

    I could have all the counselling qualifications in the world, but if you don't feel comfortable with me, it just won't work.

  • I work as a Person-Centred therapist. This is a non-directive approach where you take the lead. I'm not here to tell you what to do or give advice. Instead, I offer a compassionate space, shaped around you and your needs, where you feel heard and accepted so you can explore what's going on for you at your own pace.

  • You can check out my profile on the NCPS Counselling Directory (National Counselling and Psychotherapy Society). This is the professional body that I am qualified with and affiliated to. Caroline Davis

    You can also view my profile on the Counselling Directory website. This is a platform for people to use when looking for qualified counsellors and therapists. Counsellor Caroline Davis - Teignmouth - Counselling Directory

  • Yes, everything we discuss is strictly confidential. However, there are a number of exceptions to this which are as follows:

    • if a client discloses risk of serious harm to themselves or others;

    • if I am required to do so by a court of law;

    • to prevent or help in the detection of serious crime.

    My notes and client contact information are stored in locked cabinets and any information held regarding my clients does not have a name attributed to it.

  • I make and retain brief notes of our sessions. These are kept securely in a locked filing cabinet or stored digitally on a password-protected, encrypted laptop. These notes will only ever viewed by me.

    All record keeping is held in accordance with UK GDPR and the Data Protection Act 2018. Full details, including the limited circumstances in which I may need to share information, are set out in my Confidentiality Policy, which I will share with you when our sessions commence.

  • If you would like to have face to face sessions, they will be in my room at Teignmouth Tension Therapy in The Triangle in Teignmouth. The room is close to the train station and accessible bus links. There are also lots of paid parking spaces for you to choose from. Please note there are stairs leading to the room.

    If you would like to access online sessions, you will need to ensure you have secure internet connection and a confidential space.

  • My fees are £45 per 50 minute session to be paid in advance.

    I also offer a limited number of reduced rate sessions at £35 for students and clients on a low-income. If all the reduced rate slots are full, then I can place you on a waiting list until a spot becomes available.

  • Life happens, so if a planned session needs to be cancelled, I do ask that at least 48 hours' notice is given. Cancellations can be made via phone or email. There is no charge for sessions cancelled with more than a 48-hour notice period.

    Cancellations within a 48-hour time frame will be charged 50% of the session fee at the next planned session, as the session would not be able to be filled by another client

  • I include some useful links for you to access if you are in crisis or wish to speak to someone straight away. You are not alone. There will always be someone who you can contact.